Agenda
Registration
7:30 a.m. - 9:00 a.m.
Location: Hallway Outside of Regency Ballroom A-B
Location: Hallway Outside of Regency Ballroom A-B
Breakfast
8:00 a.m. - 9:00 a.m.
Location: Regency Ballroom B
Location: Regency Ballroom B
Opening Keynote: Welcome to the Brightspot User Conference
9:00 a.m. - 9:45 a.m.
Location: Regency Ballroom A
Brightspot CEO Raleigh McClayton kicks off this year’s User Conference.
Location: Regency Ballroom A
Brightspot CEO Raleigh McClayton kicks off this year’s User Conference.
Raleigh McClayton
Brightspot CEO
Where Next?: Previewing Brightspot’s Product Roadmap
9:45 a.m. - 10:30 a.m.
Location: Regency Ballroom A
Join Brightspot President and Co-founder David Gang for an in-depth look at the latest features and enhancements available with the platform today and what’s coming next with the Brightspot CMS.
Location: Regency Ballroom A
Join Brightspot President and Co-founder David Gang for an in-depth look at the latest features and enhancements available with the platform today and what’s coming next with the Brightspot CMS.
David Gang
President and Co-founder, Brightspot
Networking Break
10:30 a.m. - 11:00 a.m.
Breakout Sessions
11 a.m. - 11:45 a.m.
Business
Location: Regency Ballroom A
Platform Showcase: Content Creation Without the Complexity
Today’s content teams need to move at pace and deliver content to different audiences across devices and channels. Including powerful integrations with OpenAI, Google Drive, and the latest Brightspot features. Get a look at how Brightspot CMS is built to make content delivery faster and easier.
Platform Showcase: Content Creation Without the Complexity
Today’s content teams need to move at pace and deliver content to different audiences across devices and channels. Including powerful integrations with OpenAI, Google Drive, and the latest Brightspot features. Get a look at how Brightspot CMS is built to make content delivery faster and easier.
Roy Ben-Yoseph
SVP, Customer Engagement & Product Delivery
Dylan Gang
Principal Product Manager — Platform
Developer
Location: Lake Anne A
Developer enablement: Improving tools, training and support
Brightspot comes with all the features you need to run an enterprise-grade digital experience, and an API first architecture to allow users to solve all their unique challenges. But none of that happens without us enabling our developers with the right tools, training and support. Come learn what we are doing this year to support you!
Developer enablement: Improving tools, training and support
Brightspot comes with all the features you need to run an enterprise-grade digital experience, and an API first architecture to allow users to solve all their unique challenges. But none of that happens without us enabling our developers with the right tools, training and support. Come learn what we are doing this year to support you!
Phil Klotzkin
Vice President, Product Management
Lee Teague
Senior Vice President, Engineering
Lunch
12:00 p.m. - 1:00 p.m.
Location: Regency Ballroom B
Location: Regency Ballroom B
The Future of Digital Experiences: Digital Innovation Needs Vision and Continuous Execution
1:00 p.m. - 1:45 p.m.
Location: Regency Ballroom A
Constellation Research’s Vice President and Principal Analyst Liz Miller delivers keynote remarks on an ever-changing and fast-evolving digital landscape, and what it takes to craft the most exceptional and innovative customer experiences.
Location: Regency Ballroom A
Constellation Research’s Vice President and Principal Analyst Liz Miller delivers keynote remarks on an ever-changing and fast-evolving digital landscape, and what it takes to craft the most exceptional and innovative customer experiences.
Liz Miller
Vice President and Principal Analyst,
Constellation Research
Constellation Research
Customer Panel: The Real-World Impact of Stellar DX
2:00 p.m. - 2:45 p.m.
Location: Regency Ballroom A
Hear from a panel of fellow Brightspot CMS users about what exceptional digital experiences mean—and look like—across their respective industry sectors and use cases.
Location: Regency Ballroom A
Hear from a panel of fellow Brightspot CMS users about what exceptional digital experiences mean—and look like—across their respective industry sectors and use cases.
David Biderman
Senior Manager, Technical Product Manager, Amazon PR and Public Policy, Amazon
Alex Keyser
Director, Web Strategy, NVIDIA
Matt Watson
Chief Product Officer, Chicago Public Media
Round Tables
3:00 p.m. - 4:30 p.m.
Location: Regency Ballroom B
Ask questions and share insights with your peers and members of the Brightspot team around hot topics like personalization and segmentation, A/B testing, scaling for high-traffic events, content analytics, workflows and more.
Location: Regency Ballroom B
Ask questions and share insights with your peers and members of the Brightspot team around hot topics like personalization and segmentation, A/B testing, scaling for high-traffic events, content analytics, workflows and more.
Happy Hour
4:30 p.m. - 6:30 p.m.
Location: Hallway Outside of Regency Ballroom A-B
Location: Hallway Outside of Regency Ballroom A-B
Breakfast & Registration
8:00 a.m. - 9:00 a.m.
Location: Regency Ballroom B
Location: Regency Ballroom B
Customer Panel: AI—What Next Now We’ve Surfed AI’s “Hype Wave”?
9:00 a.m. - 9:45 a.m.
Location: Regency Ballroom A
Whether you’re a developer, marketer or content creator, everybody’s talking AI: what it means, what are the opportunities, what are the risks? Hear from our panelists about how AI is impacting, changing and challenging their businesses and their content approaches.
Location: Regency Ballroom A
Whether you’re a developer, marketer or content creator, everybody’s talking AI: what it means, what are the opportunities, what are the risks? Hear from our panelists about how AI is impacting, changing and challenging their businesses and their content approaches.
Matt Reid
Delivery Director, Barbour EHS
Eric Schvimmer
EVP of Technology / CTO,
Bloomberg
Bloomberg
Paulo Tomas
Director, Global Digital Customer
Support Platform, GoTo
Support Platform, GoTo
Breakout Sessions
10 a.m. - 10:45 a.m.
Business
Location: Regency Ballroom A
Platform Spotlight: Explore Brightspot CMS’s AI Capabilities
Take a guided tour of the Brightspot platform’s latest AI innovations, including an in-CMS integration with OpenAI as well as a suite of powerful new features in development to incorporate AI tools for search, asset and tag management, and more.
Platform Spotlight: Explore Brightspot CMS’s AI Capabilities
Take a guided tour of the Brightspot platform’s latest AI innovations, including an in-CMS integration with OpenAI as well as a suite of powerful new features in development to incorporate AI tools for search, asset and tag management, and more.
Chris Smith
Principal Product Manager — Platform
Developer
Location: Lake Anne A
Developer Workshop: Unlocking the Power of AI
Join Deepanjan Bhattacharyya and a team of senior Brightspot engineers for a discussion about the different ways to integrate, train and extend artificial intelligence both in and outside of the platform experience.
Developer Workshop: Unlocking the Power of AI
Join Deepanjan Bhattacharyya and a team of senior Brightspot engineers for a discussion about the different ways to integrate, train and extend artificial intelligence both in and outside of the platform experience.
Deepanjan Bhattacharyya
Principal Software Engineer
Dan Slaughter
Chief Architect, Brightspot
Breakout Sessions
11 a.m. - 11:45 a.m.
Business
Location: Regency Ballroom A
Harnessing Creativity for Business Transformation
Brightspot VP of Creative Services Rob Irvine leads a discussion about solutions that extend beyond delivery and implementation, including a suite of design, content and strategic offerings to help customers realize their digital and customer experience goals.
Harnessing Creativity for Business Transformation
Brightspot VP of Creative Services Rob Irvine leads a discussion about solutions that extend beyond delivery and implementation, including a suite of design, content and strategic offerings to help customers realize their digital and customer experience goals.
Rob Irvine
Vice President, Creative Services
Morgan Easter
Strategic Account Executive
Developer
Location: Lake Anne A
Platform Spotlight: Making the Most of Brightspot’s APIs
Hear from Brightspot Chief Architect Dan Slaughter about how to utilize Brightspot’s API-first architecture, including the benefits that come with Brightspot’s recent upgrade to its newest GraphQL API.
Platform Spotlight: Making the Most of Brightspot’s APIs
Hear from Brightspot Chief Architect Dan Slaughter about how to utilize Brightspot’s API-first architecture, including the benefits that come with Brightspot’s recent upgrade to its newest GraphQL API.
Dan Slaughter
Chief Architect, Brightspot
Marcus Mann
Platform Software Engineer
Lunch
12:00 p.m. - 1:00 p.m.
Location: Regency Ballroom B
Location: Regency Ballroom B
Unlocking Brightspot’s Full Potential: Beyond CMS to Content Application Mastery
1:00 p.m. - 1:45 p.m.
Location: Regency Ballroom A
Learn how to leverage Brightspot as your platform across all facets of your organization, including internal communications, technical documentation, taxonomy management, and numerous other highly nuanced and complex use cases. Join our team for an exploration of the various ways Brightspot extends beyond the traditional role of a CMS to address myriad business use cases.
Location: Regency Ballroom A
Learn how to leverage Brightspot as your platform across all facets of your organization, including internal communications, technical documentation, taxonomy management, and numerous other highly nuanced and complex use cases. Join our team for an exploration of the various ways Brightspot extends beyond the traditional role of a CMS to address myriad business use cases.
Will Chu
Senior Vice President, Customer Engagement & Product Delivery
Lucy Collins
Principal Product Manager
Chris Hutson
Principal Product Manager
Closing Thoughts
1:45 p.m. - 2:00 p.m.
Location: Regency Ballroom A
Brightspot executive leadership offer some final thoughts and takeaways to conclude the 2024 Brightspot User Conference.
Location: Regency Ballroom A
Brightspot executive leadership offer some final thoughts and takeaways to conclude the 2024 Brightspot User Conference.
Raleigh McClayton
Brightspot CEO