Knowledge management

One of the ways Brightspot supports editorial teams is through help authoring and knowledge management. Brightspot provides a suite of content types to support this use case, such as:

• Book—A way of organizing conceptually similar content. For details, see Book.
• Chapter—A way to fill your book. For details, see Understanding chapters.
• Topic—The building block asset, similar to an article. For details, see Topic.
• Snippet—A small-scale piece of modular content. For details, see Snippet.
• Code block—A better way to present code snippets on the front-end site. For details, see Code block.
• Callout module—A way to garner additional attention around certain instructions. For details, see Callout module.