Notifications

Brightspot can send you a notification when certain events occur, such as when someone publishes an asset or completes a translation.

Overview of Brightspot notifications

During the course of a day, thousands of events occur throughout Brightspot. Editors publish assets, comment on assets, complete assignments, edit graphics, and much more. For each event, Brightspot can emit a message, and editors can retrieve those messages over email, text messaging, or other messaging platform.

Because there are so many different types of messages, Brightspot organizes them into the following topics:

• Assignment Desk—Includes messages about new or updated assignments and pitches.
• Conversation—Includes messages about conversations containing editors' names.
• Publish—Includes messages about publishing, such as when an asset is pushed to a web server for visitors to view.
• Translation—Includes messages about translation jobs, such as when a translation starts, ends, or fails due to an error.
• Workflow—Includes messages triggered when assets transition through a workflow.

Editors create subscriptions to these topics, specifying for each desired delivery methods. For example—

• Harrison creates a subscription for publishing articles to the site brightspot.com via text message.
• Olivia creates a subscription for receiving notifications via email when she is mentioned in a conversation.
• Alma creates a subscription for translation jobs that fail via browser notification.

The following diagram is an example of the relationship between events, topics, and subscriptions.

Brightspot periodically runs a job that delivers the message to the subscribers using the requested delivery method. Brightspot removes a message from the queue after each subscriber received the message or failed to receive the message after a certain number of attempts. The messages stay in the queue until purged by another job.