Brightspot Integrations Guide

Configuring the Amazon Transcribe integration


You can configure Amazon Transcribe at the Global level or the site level. Global configurations are inherited by all sites, and site-level configurations override Global configurations. This topic explains how to configure this integrated search at the Global level.

To perform this integration, you will need to have access to settings in your AWS console.

To integrate Amazon Transcribe with Brightspot:

  1. Obtain the following from your AWS console:
    • SQS queue name for the transcription service. A list of available queues is in your Amazon SQS console.
    • Transcribe role ARN (as necessary; this role has access to the AWS Transcribe service). A list of available roles is in your Amazon IAM console.
    • AWS region (unless already configured on your Brightspot server).
    • Your AWS account's access key and secret access key (unless already configured for your other AWS services). A list of available accounts and associated access keys is in your Amazon IAM console.
  2. Click menu > Admin > Sites & Settings > Sites > Global
  3. Under the Integrations tab, expand the AWS Transcribe cluster.

    aws transcribe configuration aws transcribe configuration
    AWS Transcribe configuration settings

  4. Toggle on Enable Transcribe Service.
  5. Under Credentials, select one of the following:
    • Default—AWS credentials are configured on the Brightspot server.
    • Assume Role—Provide your AWS Role ARN from step 1 and an identifying session name for this service.
    • Static—Provide the access key and secret access key you determined in step 1.
  6. In the Region field, enter the region to use when making requests to this AWS service.
  7. In the SQS Queue Name field, enter your Amazon SQS queue name from step 1.
  8. Under Transcribe Settings, click search.
  9. Select an existing transcription setting, or create a new setting by doing the following:
    Note
    The setting you select in this step is the default for all files submitted to AWS Transcribe. You can override these settings for individual submissions.
    1. In the content picker, under Create, click New Transcribe Settings.

      Create New AWS transcribe settings Create New AWS transcribe settings
      Creating new AWS Transcribe settings

    2. In the Name field, enter an internal name. Brightspot uses this name in selection fields.
    3. From the Language Code list, select one of the available languages, or select Default to use US English.
    4. To accommodate more than one voice in an audio file, toggle on Enable Multiple Speakers.
    5. If you want to share this setting with your other sites, do the following:
      1. Click widgets to show the Sites widget.
      2. From the Owner list, select None.
      3. From the Access list, select All Others.

        Sites widget.png Sites widget.png
        Sites widget

    6. Click Save.
    7. Click Back.
  10. In the content picker, click the transcription setting you created.
  11. Click Save.
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